PRIVACY POLICY
Last Updated: 4/30/2025
1. Introduction
D' CYCLEZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.dcyclez.com] and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website
- Request bicycle services or repairs
- Schedule a bicycle transport
- Sign up for our newsletter
- Participate in promotions or surveys
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Address
- Payment information
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing and completing transactions
- Responding to your inquiries and service requests
- Sending administrative information
- Sending marketing and promotional communications
- Improving our website and services
- Protecting our rights and interests
- Complying with legal obligations
4. Disclosure of Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect and store your information. These technologies help us analyze website traffic, personalize content, and improve your experience.
You can choose to disable cookies through your browser settings, but this may affect your ability to access certain features of our website.
6. Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.
7. Social Media Features
Our website includes social media features, such as Instagram links and WhatsApp integration. These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to processing of your information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By phone: +65 8780 3290
- By email: info@dcyclez.com
- By mail: 318 Anchorvale Link, Singapore